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Quotation for Customer Proposal and Performance Analysis for aircraft maintenance
by Antoine Bezier
| Institution: | KTH |
|---|---|
| Department: | rörelsemekanik |
| Degree: | |
| Year: | 2022 |
| Keywords: | Maintenance; aircraft; quotation; performance analysis; internship; aerospace engineering; databases; feedback; customer support; request for proposal; repair; technical work preparation.; Flygplansunderhåll; prestandaanalys; flygteknik; databaser; kommer |
| Posted: | 3/25/2025 |
| Record ID: | 2267838 |
| Full text PDF: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-318838 |
By working as an intern with the Quotation Officer of Sabena Technics Nîmes facility,an aircraft maintenance company, this degree project highlights the different factors totake into account in a quotation of civil planes (B737/B767/A320/A330) by analysingwork packages from airline company, applying a process to estimate the importantdata as the man hours or tools, and using my technical knowledge to understandmaintenance tasks. Management knowledge for commercial sale reviews was usefulas well, this job is in the middle of the commercial team and and the technicalteam. Finally, a critical opinion of the process has been made in order to propose animprovement of the next quotations. Genom att arbeta som praktikant hos offerterbetaren på Sabena Technics anläggningi Nîmes, ett underhållsföretag för flygplan, belyser detta examensarbete de olikafaktorersom ska beaktas i en underhållsoffert för civila flygplan (B737/B767/A320/A330).Detta gjordes genom att analysera arbetspaket från flygbolag, tillämpa en process föratt uppskatta viktiga uppgifter som arbetstimmar eller verktyg, och använda minatekniska kunskaper för att förstå underhållsuppgifter. Kunskaper om förvaltning avkommersiella försäljningsöversikter var också användbara, eftersom det här jobbetligger mitt emellan det kommersiella teamet och det tekniska teamet. Slutligen harjag gjort en kritisk bedömning av processen för att föreslå en förbättring av framtidaofferter.
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